Grievance Policy

Here you will find a comprehensive policy setting out a flexible but effective framework for handling grievances in accordance with the ACAS Code. Where appropriate, this Grievance Procedure should be read in conjunction with other Procedures and Policies contained within the Staff Handbook, such as the Equal Opportunities or Bullying and Harassment policies.

In this policy, you will find a very detailed 3 stage process when dealing with grievances, including:

• Informal grievance management
• Formal grievance procedure
• Appeals against grievance outcome